Our Services

Mark Facey & Company services the Publishing Industry exclusively.

We provide the following services:

  • · BPA / AAM Subscription Renewals
  • · Cold / Warm Calling
  • · BPA / AAM Subscription Acquisitions
  • · Appointment Setting / Scheduling
  • · Event / Trade Show Registrations
  • · B-to-B Sales
  • · Webcast / White Paper Lead Generation
  • · Database Clean-Up
  • · CRM Services
  • · Market Research
  • · Customer Satisfaction Surveys

Competitive Pricing

Our goal has always been providing quality and timely service to our clients at competitive prices.

We offer pricing based on an hourly rate or a cost per order.

Some of our clients opt to run their programs at an hourly rate for a few days and then ask that we lock into a cost per subscriber.

The decision is yours and our rates always include:

  • · Script Development
  • · Agent Training
  • · Standard Reporting
  • · Import / Export of Data Files
  • · Demographic / Promo Code Analysis
  • · Scrubbing against our internal Do Not Call list
  • · Account Management
  • · Recording Storage and Retrieval

Quality Matters

Our view is that quality control is essential when delivering products and services to our clients so our internal quality control standards far exceed the industry standards.

We become the liaison between you and your subscribers. The end result is to facilitate a resolution to their request and leave them with a favorable impression of your publication.

At Mark Facey & Company, we know that our success is based entirely on your success in using us.